Panalpina offers forwarding services along with logistics support and supply chain management. Please note that Panalpina does not handle transportation of personal effects, nor household goods for any private individual.

If you have a regular contact person at Panalpina, please enter the name in the form so that your request will be forwarded accordingly.

We will respond to your request within 24 hours. At times, however, it is necessary for us to obtain further details from our overseas colleagues and it may take us a little longer.

General Conditions for the Storage of Goods (GCSP)

by PANALPINA (hereafter called Panalpina)

Articles 1 - 16

Article 4 - Contents of the Storage Instructions

The instructions must indicate the following:


a) the place and time chosen for delivery to Panalpina's storage premises.


b) the name of the owner and/or the authorized third party.


c) the name of the carrier, the forwarding agent, etc., if not identical to Panalpina


d) an accurate and detailed description of the goods, including but not limited to:

  • the kind and nature of the goods
  • the number of packages, pallets, cartons, drums, etc.
  • the technical data
  • the measurements, weight,

e) any particular or extraordinary nature of the goods and their susceptibility to damage requiring special handling, and any specific instructions.


f) In case of existing insurance coverage, the amount of the value insured shall have to be expressly mentioned in the instructions.


g) duration of storage.