0B68 Customers

Global

PanQuote

Panalpina offers forwarding services along with logistics support and supply chain management. Please note that Panalpina does not handle transportation of personal effects, nor household goods for any private individual.

If you have a regular contact person at Panalpina, please enter the name in the form so that your request will be forwarded accordingly.

We will respond to your request within 24 hours. At times, however, it is necessary for us to obtain further details from our overseas colleagues and it may take us a little longer.

Customers

Customers are at the heart of Panalpina’s business. We continuously evaluate their needs and satisfaction and as a result align our products to their requirements. All the aspects of our work processes, organization and operations are oriented towards our customers’ needs and expectations. With a deep understanding of its customers’ requirements, Panalpina creates value throughout its customers’ supply chain in a wide range of industries.


Our commitment to customers is underpinned by consistent, group-wide quality standards for all our business processes. The totality of our business procedures, products and services are thoroughly documented and described in our ISO-certified integrated management system, following the highest international standards such as ISO 9001/14001 and OHSAS 18001. Our quality standards are strengthened by a continuous improvement approach that checks operational processes, identifies problems and realizes improvements.

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