Panalpina offers forwarding services along with logistics support and supply chain management. Please note that Panalpina does not handle transportation of personal effects, nor household goods for any private individual.

If you have a regular contact person at Panalpina, please enter the name in the form so that your request will be forwarded accordingly.

We will respond to your request within 24 hours. At times, however, it is necessary for us to obtain further details from our overseas colleagues and it may take us a little longer.

Emergency readiness

The aim of our emergency readiness program is to minimize injuries, casualties and material losses should an incident occur. We ensure a fast and appropriate response to any kind of emergency situation. All our employees and the employees of our subcontractors are trained and frequently do emergency drills.

Emergency Response Program

Emergency response installations and equipment are installed and well maintained in all our workplaces. Our emergency readiness program is further supplemented by Panalpina’s regulations about dangerous goods handling and by the business continuity plan.


Every site globally assesses their potential emergencies, provides written instructions, carries out training and tests the emergency instructions.


Business continuity

Should any extended service outages arise, our business continuity plan (BCP) will enable Panalpina to restore its services to the widest extent as soon as possible. To minimize network failure and to recover quickly, our plan identifies vulnerable zones and circumstances in a proactive manner.