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Panalpina offers forwarding services along with logistics support and supply chain management. Please note that Panalpina does not handle transportation of personal effects, nor household goods for any private individual.

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We will respond to your request within 24 hours. At times, however, it is necessary for us to obtain further details from our overseas colleagues and it may take us a little longer.

Panalpina investigates business practices in certain countries

Jul 24, 2007

Some of Panalpina’s customers have announced to US authorities the review of their business practices related to Nigeria. Panalpina has decided to conduct its own internal investigations.

Panalpina’s US subsidiary has been requested by US authorities to produce documents related to the provision of its services to Nigeria for a specific customer and its contractor. This request was triggered by the plea agreement of such customer with the US authorities for allegedly making improper payments to Nigerian officials to secure preferential customs treatment.

Recently, several other customers have announced to US authorities the review of their practices related to Nigerian importation procedures. In the meantime US authorities have extended the scope of their review to Panalpina’s documents related to services into Nigeria, Kazakhstan and Saudi Arabia for a limited number of customers.

As a consequence Panalpina has initiated its own internal investigations. The international law firm Baker & McKenzie has been retained and a forensic accounting expert company has been appointed to support the internal fact-finding process. The outcome of such investigation will be reported to Panalpina’s Audit Committee. The Audit Committee would be prepared to take immediate measures to the extent required.

As the proceeding is at an early stage, no conclusions can be drawn at this time as to what remedies US authorities may seek from customers respectively Panalpina.

Panalpina’s Board of Directors and Executive Board are committed to ensure adherence to its Code of Business Conduct, which prohibits improper payments in all countries in which the Group offers its services.

About Panalpina

The Panalpina Group is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. Drawing on in-depth industry know-how and customized IT systems, Panalpina manages the needs of its customers' supply chains, no matter how demanding they might be. Energy Solutions is a specialized service for the energy and capital projects sector. The Panalpina Group operates a global network with some 500 offices in more than 75 countries, and it works with partner companies in a further 90 countries. Panalpina employs 15,000 people worldwide who deliver a comprehensive service to the highest quality standards – wherever and whenever.