Panalpina maintains a global track and trace environment to enable customers as well as Panalpina operations to check the status of consignments anywhere in our network. All data provided by PanTrace are retrieved from our global servers in real time.
Tracing requests can easily be submitted by using the PanTrace form on our start page.
Since PanTrace needs no password or user identification, Panalpina provides only brief information. Confidential data such as names, commodities or values are not returned on the user's screen.
Examples of document reference numbers
House AWB Number:
3-characters Location Code, followed by 6-digits House Air Waybill number
Direct AWB Number:
3-digits Carrier Prefix, followed by 8-digits Air Waybill number
Enter a 11, 12 or 13 digits long reference code.
House Bill of Lading (Pantainer):
3-characters Location Code, followed by 6-digits House Bill of Lading number
Direct (Ocean) Bill of Lading:
6-digits number usually labeled "Panalpina Ref." or "Our Ref."