DSV and Panalpina - achieving more together - see more at dsv.com
At Panalpina we make a commitment to pursue our business with integrity, respecting different cultures and the dignity and rights of individuals in all countries.
We support the principles outlined in the UN Universal Declaration of Human Rights and commit ourselves to the observance of fundamental labor and environmental standards.
In our actions and our dealings with others, we will:
We expect the same commitments from third parties acting on Panalpina’s behalf.
We believe that long-term relationships founded on trust and mutual advantage are vital for sustainable business success.
We will ensure mutual advantage by
We will work to build long-term relationships which are founded upon high performance standards, delivering our promises and conducting our business with openness and flexibility.
The Ethics and Compliance Hotline is a secure and confidential way to submit reports anywhere in the world, 24 hours a day, 7 days a week. Panalpina employees, customers, subcontractors, suppliers and other business partners can contact the Ethics and Compliance Hotline at https://dsv.whistleblowernetwork.net. If you wish, you may submit a report anonymously, provided this is lawful in your country.
Panalpina encourages its employees and business partners to speak up should they have reason to believe that any Panalpina employee, subcontractor, supplier or agent has done something illegal. Panalpina does not tolerate retaliation of any kind against employees or third parties who, in good faith, report breaches of any of Panalpina's compliance policies or any other illegal conduct.
The call center and website are operated by an external provider specializing in the secure and confidential handling of sensitive content. Reporting parties are not automatically registered; therefore, it is important to use the reporting tool responsibly. Any submitted reports will be assessed by the Corporate Ethics and Compliance team, who will then take the decision to proceed further and who may investigate the matter in more detail.